Current Rentals

By pressing the Current Rentals tab when in Stock Control, a list is generated which displays all the items that are currently on loan to customers. This list can be organized by due date, days late, or alphabetically by title or member; simply click on the top of either the aforementioned columns, and the list will automatically create itself accordingly.

During peak periods, it is also possible to create a list containing just the new releases currently on rental. To do this check the New Releases box (top right) and then the Refresh tab (top left).

By double-clicking on a particular title, you will be redirected to that member's account (i.e, the Member tab will automatically be active).

Next, by clicking the Transaction History tab (bottom right) you can determine if this customer is a frequent late returner, or alternatively, may have forgotten they have the item out. In which case, it would be time to commence contacting this customer regarding the overdue item(s).

In order to get back to the listing of current rentals, simply click on Stock Control followed by Current Rentals.